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6. Invite New Users


About Users & Roles

As you invite Users, you'll also assign Roles:

  • Roles → give Users the permission to perform their Role-based activities

  • Users → can only access relevant Records → For example:

    • Security Team Records can be shielded from the Hospitality Team
    • Risk Reports can be assigned on a need-to-know basis
    • Maintenance Issues can be directed to the Maintenance team, with completed work shared broadly
  • Users may be assigned multiple Roles

User Role Lists

view a list of your Existing Roles
  • Before inviting new Users, get familiar with the existing Roles defined by your Organization:
    • A. Click Roles from the Navigation bar
    • B. Scroll down to view all of your existing Roles
    • C. Review the permissions on each Role Card

View Existing Roles

Invite New Users

To create a new User:

  1. Select Users

  2. Click Invite User

Tengo 1

  1. In the Invite User box:

    A. Enter the new User's Email address

    B. Provide a Display Nameex. a first name

    C. Pick the down arrow → to open the Roles drop-down list

    alt text

    D. Select one or more Roles

    E. Click Invite User

    tengo 3

need more detail?
Jump to our Registration instructions

tengo 4

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Update User Roles

Roles allow you to restrict User access to specific teams.

To update a User's Role definition:

  1. Click the Gear icon → seen next to a User's name

    Gear

  2. In the Update User box → check or uncheck Roles from the drop-down list

    • Click to add new Roles
    • Users can have multiple roles
    • Remove a Role by unchecking it
  3. Select Update User

    Update Roles

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Delete Users

To delete a user from your Organization:

  1. Open the Users page

  2. Click the red Trash icon next to a name

Trash

  1. Select Remove User

alt text

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Additional Help